Payment & Shipping

SHIPPING

• We provide free shipping pan India.
• For overseas orders, postage and handling charges would be an additional (As applicable). You may contact us for more details.
• At Zarinama, each personalized piece of art is created with a lot of care. Owing to our intimate, on-demand production process, it may take 15 working days or more for your products to get processed excepting delivery duration.
• Zarinama would not be liable for any delays which are caused on account of its delivery partner. 
• Generally we ship our products within 03-15 days but we do not follow a strict time line policy as we depend more on manual labour than machines for making our designs. As such the estimated time for shipping might increase in certain circumstances leading to delays for which we can’t be held liable. 

CASH ON DELIVERY (COD) PAYMENTS

• Kindly note, COD is not applicable on orders above INR 15,000/-.
• The minimum value for COD is INR 1300/-.
• COD is applicable to selected cities, that will be confirmed by a Zarinama executive.
• Simply placing a COD Order will not amount to confirmation of the same. Our executive will call you for confirmation of the COD Order. 
• In case of non-acceptance of a COD Order by a customer it would amount to the customer being treated as a Blacklisted Customer and she/he would no longer be able to place a COD Order again. (This policy has been made to serve you better and protect us from bogus buyers.)

PREPAID PAYMENTS

• The additional discount upto 5% OFF is available for each order and is provided by our payment gateway.
• Please note- 5% discount can be availed on UPI payments and 2.5% Discount if the payment is done through Credit/Debit Cards.