Term & Conditions

Please read the following terms and conditions very carefully. These terms and conditions outline the rules and regulations for the use of Zarinama’s Website, located at www.zarinama.com.

By accessing this website we assume you accept these terms and conditions. Do not continue to use www.zarinama.com if you do not agree to take all of the terms and conditions stated on this page.

In these Terms, references to “you”, “User” shall mean the end user accessing the Website, its contents and using the Services offered through the Website. “Service Providers” mean independent third-party service providers, and “we”, “us” and “our” shall mean “Zarinama.com”.

Introduction to Zarinama.com

Welcome to “Zarinama.com”. The domain name www.zarinama.com (hereinafter referred to as the “Website“) is registered in the name of “Zarinama”, a company incorporated under the laws of India.

If you use any of the services of the Website, its features and tools, you will be subject to the guidelines, terms and agreements applicable to the Website. By the mere use of the Website, you shall be contracting with “Zarinama”. These terms and conditions constitute binding obligations between you and us.

All products /services and information displayed on the Website constitute an “invitation to offer”. Our acceptance of your order will take place upon dispatch of the product(s) ordered.

Services Offered

Zarinama.com is an online website to provide Running Materials or Clothing Materials which can be further customized as per the requirement of the end-user. Users can make a purchase from the website. Upon placing an order, we shall ship the product to you and be entitled to its payment for the services.

Account and Registration

We will protect Your Information in accordance with our Privacy Policy. If you use the Website, (i) you are responsible for maintaining the confidentiality of your account and password, (ii) for restricting access to your computer, and (iii) you agree to accept responsibility for all activities that occur under your account or password. We shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. If you know or suspect that someone else knows your password, you should notify us by contacting us immediately through the address provided below. If we have a reason to believe that there is likely to be a breach of security or misuse of the Website, we may require you to change your password or we may suspend your account without any liability to “Zarinama”.

Pricing

Prices for products are described on our Website and are incorporated into these Terms by reference. All prices are in Indian rupees which may change by Zarinama.com’s discretion.

COD Payments

  • Kindly note, COD is not applicable on orders above INR 10,000.

  • The minimum value for COD is INR 1000

  • COD is applicable to selected cities, that will be confirmed by Zarinama executive.

  • Our executive will call you for confirmation of COD orders.

Shipping 

We provide free shipping pan India.

Return Policy

Once delivered to you, we do not accept any returns unless the wrong, defective or damaged product has been sent to you.

  •  We do this so that we can maintain our moto of sustainability and eradicate any duplicate orders, this also helps us in keeping a check dubious buyers. 

Cancellation by Zarinama

We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after you have made payment for the same, the said amount will be reversed back to your account from which payment was made.

Cancellation by YOU

In case we receive a cancellation notice from you and the order has not been processed by us, we shall cancel the order and refund the entire amount as a store credit, in case payment has already been made. The orders that have already been processed by us will not be cancelled and you will have to check our return policy for those orders.

Credit/Debit card details

We at Zarinama believe that the Debit/Credit card details provided by you to get the services from the website will be correct and accurate and you will not provide any card details which are legally not owned by you.  We will not utilize the information provided by you and will not be shared by the website with any

of the third parties unless required for fraud verification or by law, regulation or court order. We will not be liable for any Debit/Credit card fraud.

Fraudulent/Declined Transactions

To provide a safe and secure shopping experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity, We reserve the right to cancel all past, pending and future orders without any liability. If your order is cancelled and your card is charged we will reverse the charged amount to your account except a processing fee of payment gateway or as per the conditions of Transaction merchant.

Processing Duration

At Zarinama, each personalized piece of art is created with a lot of care. Owing to our intimate, on-demand production process, it may take 15 working days or more for your products get processed excepting delivery duration.

Colours of the Product

We have made every effort to display the colours of our products that appear on the Website as accurately in reality. However, as the actual colours you see will depend on your monitor colour settings, we cannot guarantee that your monitor’s display of any colour will be accurate.

Modification in Terms & Conditions

We can at any time modify the Terms of Use without any prior notification being provided to you. You can access the latest version of the Terms of Use at any given time on the Website. You should regularly review the Terms of Use on the Website.

If you still have any query about-us our terms & conditions kindly drop us an email at hello@zarinama.com, we will reply you within 2 working days. 

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